How To Fix CRM_UIU_BP_SALES001 - Template &1 still in use and cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BP_SALES - Service BP: UI Messages Sales Area Data

• Message number: 001

• Message text: Template &1 still in use and cannot be deleted

What causes this issue?

You cannot delete the assignment to template "&V1&", as this would
result in sales areas being deleted.
You cannot delete sales areas in Service.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To delete the template assignment, you first have to convert the data
referenced from the template into data which is owned by the account.
To do this, go to the edit page for all sales areas to which the
template applies. Have a look to see which data sets are referencing the
template data, and click <LS>Own Data</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BP_SALES001 - Template &1 still in use and cannot be deleted ?

  The SAP error message CRM_UIU_BP_SALES001 indicates that a specific template (denoted by &1) is still in use and cannot be deleted. This typically occurs in the context of Business Partner (BP) management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error arises when you attempt to delete a template that is still being referenced or utilized in the system. This could happen for several reasons, including:
  
  Active Assignments: The template is assigned to one or more business partners, sales orders, or other objects.
  Open Transactions: There are ongoing transactions or processes that are using the template.
  Configuration Dependencies: The template may be linked to specific configurations or settings that prevent its deletion.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Assignments:
  
  Use transaction codes like BP (Business Partner) or CRMD_ORDER (CRM Order Management) to check if the template is assigned to any business partners or transactions.
  If it is assigned, you will need to remove the assignment before attempting to delete the template.
  
  
  
  Review Open Transactions:
  
  Ensure that there are no open transactions that are using the template. You may need to complete or close these transactions.
  
  
  
  Check Configuration:
  
  Review any configuration settings that may be linked to the template. If the template is part of a configuration that is still active, you will need to adjust or deactivate that configuration.
  
  
  
  Use Transaction Code SE11:
  
  If you have access, you can use transaction code SE11 to check the database table where the template is stored. Look for any references to the template in related tables.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing templates in your version of SAP CRM.
  
  
  
  Contact Support:
  
  If you are unable to identify the cause or resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, CRMD_ORDER, and SE11 for managing business partners and templates.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Permissions: Ensure that you have the necessary permissions to delete templates and manage business partner assignments.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.