How To Fix CRM_UIU_BP_HOURS001 - Recurrence item cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BP_HOURS - Service BP: UI Msgs for Business Hours & Appntment Rules

• Message number: 001

• Message text: Recurrence item cannot be deleted

What causes this issue?

There has to be at least one recurrence item.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To delete a recurrence item, you have the following options:
If you want to delete a recurrence item and replace it with a different
recurrence type, insert the other item first and then delete the
original item.
If you just want to delete the recurrence item without entering any more
data, return to the overview page and then delete the item.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BP_HOURS001 - Recurrence item cannot be deleted ?

  The SAP error message CRM_UIU_BP_HOURS001 indicates that a recurrence item cannot be deleted. This error typically occurs in the context of managing business partner (BP) data or scheduling in SAP Customer Relationship Management (CRM) systems, particularly when dealing with recurring events or appointments.
  Cause:
  The error can arise due to several reasons:
  
  Active Recurrence: The item you are trying to delete is part of a recurring series that is currently active. SAP does not allow the deletion of individual instances of a recurring item if the series is still ongoing.
  Dependencies: There may be dependencies or linked items that prevent the deletion of the recurrence item.
  Authorization Issues: The user may not have the necessary permissions to delete the item.
  System Configuration: Certain configurations in the system may restrict the deletion of recurrence items.
  
  Solution:
  To resolve the error, you can try the following steps:
  
  
  Check Recurrence Status: Ensure that the recurrence series is not active. If it is, you may need to end the series or modify it before attempting to delete the item.
  
  
  Delete the Entire Series: If you want to remove the recurrence, consider deleting the entire series instead of just one instance. Look for an option to delete the entire recurrence.
  
  
  Review Dependencies: Check if there are any dependencies or linked items that need to be addressed before deletion. Resolve any issues related to these dependencies.
  
  
  User Permissions: Verify that you have the necessary permissions to delete the item. If not, contact your system administrator to obtain the required access.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions related to managing recurrence items in your version of SAP CRM.
  
  
  System Configuration: If the issue persists, consult with your SAP Basis or technical team to review system configurations that may be affecting the ability to delete recurrence items.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with business partner management and scheduling.
  User Forums: Engage with SAP community forums or user groups for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem continues after trying these solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.