How To Fix CRM_UIU_BP_SALES002 - Template &1 still in use and cannot be changed


CRM_UIU_BP_SALES002 - Overview

  • Message type: E = Error

  • Message class: CRM_UIU_BP_SALES - Service BP: UI Messages Sales Area Data

  • Message number: 002

  • Message text: Template &1 still in use and cannot be changed

  • Show details Hide details
  • What causes this issue?

    Assigning template "&V2&" would result in the sales areas contained in
    template "&V1&" being deleted. This is because the range of sales areas
    contained in template "&V1&" is not covered by template "&V2&".
    Sales areas cannot be deleted in Service.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    To change the template assigned, you first have to convert the data
    referenced from template "&V1&" into data which is owned by the account.
    This has to be done for all sales areas that are not contained in
    template "&V2&".
    To do this, go to the edit page for all sales areas to which the
    template "&V1&" applies. Have a look to see which data sets are
    referencing the template data, and click <LS>Own Data</>.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UIU_BP_SALES002 - Template &1 still in use and cannot be changed ?
    The SAP error message CRM_UIU_BP_SALES002 indicates that a specific template (denoted by &1) is still in use and cannot be changed. This typically occurs in the context of Business Partner (BP) management within the SAP Customer Relationship Management (CRM) module.
    
    Cause: Active Usage: The template you are trying to modify is currently being used by one or more business partners or transactions. This could include active sales orders, quotations, or other documents that reference the template. Locking Mechanism: SAP has a locking mechanism to prevent changes to templates that are actively in use to maintain data integrity. Configuration Settings: There may be specific configuration settings that prevent changes to templates that are linked to certain business processes.
    Solution: Identify Usage: Check which business partners or transactions are currently using the template. You can do this by: Navigating to the relevant transaction codes (e.g., BP, CRM Order Management) and searching for references to the template. Using transaction codes like

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