How To Fix CRM_UIU_BP_DATA003 - Credit card number is already unmasked

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BP_DATA -

• Message number: 003

• Message text: Credit card number is already unmasked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BP_DATA003 - Credit card number is already unmasked ?

  The SAP error message "CRM_UIU_BP_DATA003: Credit card number is already unmasked" typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with sensitive data, such as credit card information. This error indicates that the system is attempting to unmask (i.e., reveal) a credit card number that is already in an unmasked state.
  Cause:
  
  Redundant Unmasking: The error usually arises when there is an attempt to unmask a credit card number that is already visible. This can happen due to:
  
  A user action that triggers the unmasking process multiple times.
  A bug in the user interface or custom code that incorrectly handles the state of the credit card number.
  A misconfiguration in the system settings related to credit card data handling.
  
  
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check User Actions: Ensure that the user is not inadvertently trying to unmask the credit card number multiple times. Educate users on the correct procedure for viewing credit card information.
  
  
  Review Custom Code: If there is any custom code or enhancements related to the CRM UI, review it to ensure that it correctly manages the state of the credit card number. Look for any logic that might be causing the unmasking function to be called unnecessarily.
  
  
  System Configuration: Check the configuration settings in the SAP system related to credit card data handling. Ensure that the settings are correctly defined to prevent redundant unmasking.
  
  
  Debugging: If the issue persists, consider enabling debugging to trace the execution flow when the error occurs. This can help identify the exact point where the redundant unmasking is triggered.
  
  
  SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. There may be known issues or updates that can resolve the problem.
  
  
  Consult Documentation: Review the official SAP documentation for CRM and credit card processing to ensure compliance with best practices and guidelines.
  
  
  Related Information:
  
  Data Security: Handling credit card information requires strict adherence to data protection regulations (e.g., PCI DSS). Ensure that your organization is compliant with these regulations.
  User Roles and Permissions: Verify that users have the appropriate roles and permissions to view and unmask credit card information. Limiting access can help mitigate risks.
  Testing: After implementing any changes, conduct thorough testing to ensure that the issue is resolved and that there are no unintended side effects.
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support for further assistance.