How To Fix CRM_UIU_BP011 - Account &1 does not exist or is no longer available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BP - Messages concerning Service Web Client UI for BP

• Message number: 011

• Message text: Account &1 does not exist or is no longer available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BP011 - Account &1 does not exist or is no longer available ?

  The SAP error message CRM_UIU_BP011, which states "Account &1 does not exist or is no longer available," typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find the specified business partner (BP) account. This can happen for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Non-Existent Business Partner: The business partner ID you are trying to access does not exist in the system.
  Deactivated Business Partner: The business partner may have been deactivated or marked as obsolete.
  Authorization Issues: The user may not have the necessary authorizations to view or access the business partner.
  Data Synchronization Issues: If the system is integrated with other systems (like SAP ECC), there may be synchronization issues leading to the business partner not being available.
  Incorrect Input: The business partner ID may have been entered incorrectly, leading to the system not being able to find it.
  
  Solutions:
  
  
  Verify Business Partner ID: Check if the business partner ID you are using is correct. You can do this by searching for the business partner in the system using transaction codes like BP (Business Partner) or BP_MON (Business Partner Monitor).
  
  
  Check Status: If the business partner exists, check its status to ensure it is active. You can do this in the Business Partner transaction by reviewing the status fields.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the business partner. This can be checked with your SAP security team.
  
  
  Data Synchronization: If your system is integrated with other systems, check for any data synchronization issues. You may need to run synchronization jobs or check the middleware for errors.
  
  
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or information that might provide more context about the issue.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, BP_MON, and SLG1 for managing business partners and checking logs.
  SAP Notes: Look for SAP Notes related to CRM_UIU_BP011 for any known issues or patches that may address the problem.
  Documentation: Review SAP documentation on business partner management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.