How To Fix CRM_UIU_BP010 - No active address version exists


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UIU_BP - Messages concerning Service Web Client UI for BP

  • Message number: 010

  • Message text: No active address version exists

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UIU_BP010 - No active address version exists ?

    The SAP error message "CRM_UIU_BP010 No active address version exists" typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find an active address version for a business partner (BP). This can happen for several reasons, and understanding the cause is essential for resolving the issue.

    Causes:

    1. Inactive Address Version: The business partner may not have an active address version. This can occur if the address was created but not activated.
    2. Data Inconsistency: There may be inconsistencies in the data related to the business partner, such as missing or incomplete address information.
    3. Business Partner Status: The business partner might be in a status that does not allow for active addresses (e.g., marked for deletion).
    4. Configuration Issues: There may be configuration issues in the CRM system that prevent the address from being recognized as active.

    Solutions:

    1. Check Business Partner Data:

      • Go to the transaction code BP (Business Partner) and search for the relevant business partner.
      • Check the address data to ensure that there is an active address version. If not, create or activate the address.
    2. Activate Address Version:

      • If the address exists but is inactive, you may need to activate it. This can usually be done in the address management section of the business partner maintenance screen.
    3. Review Business Partner Status:

      • Ensure that the business partner is not marked for deletion or in a status that restricts address usage. You can check this in the business partner maintenance screen.
    4. Data Consistency Check:

      • Run a consistency check for business partner data to identify any discrepancies. This can often be done through standard SAP reports or tools.
    5. Configuration Review:

      • If the issue persists, review the configuration settings related to business partner and address management in the CRM system. Ensure that all necessary settings are correctly configured.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for business partner maintenance and CRMD_ORDER for managing CRM orders.
    • SAP Documentation: Refer to the official SAP documentation for detailed information on business partner management and address handling.
    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and modify business partner data.

    If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance.

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