How To Fix CRM_UIU_BP013 - Account &1 cannot be displayed on map. The address is incomplete.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BP - Messages concerning Service Web Client UI for BP

• Message number: 013

• Message text: Account &1 cannot be displayed on map. The address is incomplete.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BP013 - Account &1 cannot be displayed on map. The address is incomplete. ?

  The SAP error message CRM_UIU_BP013 indicates that the system is unable to display a business partner's address on the map because the address information is incomplete. This can occur in various SAP applications, particularly in Customer Relationship Management (CRM) scenarios where mapping functionality is utilized.
  Cause:
  The error is typically caused by one or more of the following reasons:
  
  Incomplete Address Data: The business partner's address may be missing critical components such as street name, house number, postal code, city, or country.
  Incorrect Address Format: The address may not conform to the expected format, which can prevent the mapping service from interpreting it correctly.
  Data Synchronization Issues: If the address data is being pulled from multiple sources, there may be inconsistencies or delays in data synchronization.
  Configuration Issues: There may be issues with the mapping service configuration in the SAP system.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Address Completeness:
  
  Navigate to the business partner's details in the SAP system.
  Verify that all required fields for the address are filled out correctly. Ensure that the street, house number, postal code, city, and country are all present.
  
  
  
  Correct Address Format:
  
  Ensure that the address is formatted correctly according to the standards expected by the mapping service. This may include checking for special characters or spaces.
  
  
  
  Update Address Information:
  
  If the address is incomplete, update it with the missing information. You can do this by editing the business partner's details in the CRM system.
  
  
  
  Test Mapping Functionality:
  
  After updating the address, try to display the business partner on the map again to see if the issue is resolved.
  
  
  
  Check Configuration:
  
  If the problem persists, check the configuration settings for the mapping service in your SAP system. Ensure that the mapping service is correctly set up and that there are no connectivity issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the CRM mapping functionality for any specific guidelines or troubleshooting steps.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP's support portal for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Business Partner Data: Familiarize yourself with the data model for business partners in SAP CRM to understand the required fields for address data.
  Mapping Services: Understand the mapping services integrated with your SAP system, as different services may have different requirements for address data.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_UIU_BP013 error message.