How To Fix CRM_TSRV_UI013 - Error occured in data procurement in screen &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TSRV_UI - Teleservice

• Message number: 013

• Message text: Error occured in data procurement in screen &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TSRV_UI013 - Error occured in data procurement in screen &1 ?

  The SAP error message CRM_TSRV_UI013, which states "Error occurred in data procurement in screen &1," typically indicates that there is an issue with data retrieval or processing in the specified screen of the SAP CRM system. This error can arise from various causes, and the solutions may vary depending on the specific context in which the error occurs.
  Possible Causes:
  
  Data Retrieval Issues: The system may be unable to fetch the required data from the database due to issues such as missing data, incorrect data models, or database connectivity problems.
  Authorization Issues: The user may not have the necessary authorizations to access the data or perform the actions required on the screen.
  Configuration Errors: There may be configuration issues in the CRM system that affect how data is retrieved or displayed.
  Custom Code Issues: If there are custom enhancements or modifications in the CRM system, they may be causing conflicts or errors during data retrieval.
  Performance Issues: Slow performance or timeouts in the system can lead to errors when trying to retrieve data.
  
  Solutions:
  
  Check Data Availability: Ensure that the data required for the screen is available in the database. You can do this by running relevant reports or queries to verify data existence.
  Review Authorizations: Check the user’s authorization roles and profiles to ensure they have the necessary permissions to access the data on the screen.
  Analyze Configuration: Review the configuration settings related to the CRM application and ensure that they are set up correctly. This may involve checking the customizing settings in transaction SPRO.
  Debug Custom Code: If there are custom enhancements, use the debugger to trace the execution and identify any issues in the custom code that may be causing the error.
  Check System Performance: Monitor system performance and check for any bottlenecks or issues that may be affecting data retrieval. This may involve checking system logs or performance metrics.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like ST22 (Dump Analysis), SM21 (System Log), and SLG1 (Application Log) to gather more information about the error.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error, including the screen number and any relevant logs.
  Documentation: Review the SAP Help Portal for documentation related to CRM and data procurement processes, which may provide additional insights into the error.
  
  By following these steps, you should be able to identify the root cause of the CRM_TSRV_UI013 error and implement an appropriate solution.