How To Fix CRM_TSRV_UI012 - Function '&1' was terminated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_TSRV_UI - Teleservice

  • Message number: 012

  • Message text: Function '&1' was terminated

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_TSRV_UI012 - Function '&1' was terminated ?

    The SAP error message CRM_TSRV_UI012, which states that the function '&1' was terminated, typically indicates that there was an issue with a specific function or transaction in the SAP CRM (Customer Relationship Management) system. This error can arise from various causes, and the resolution may depend on the specific context in which the error occurs. Here are some common causes, potential solutions, and related information:

    Causes:

    1. Technical Issues: The function may have encountered a runtime error due to coding issues, missing components, or incorrect configurations.
    2. Authorization Problems: The user may not have the necessary authorizations to execute the function.
    3. Data Issues: There may be inconsistencies or missing data in the database that the function relies on.
    4. System Performance: High system load or performance issues may lead to timeouts or failures in executing the function.
    5. Custom Code: If there are custom enhancements or modifications, they may not be functioning correctly.

    Solutions:

    1. Check Logs: Review the application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide insights into the cause of the termination.
    2. Debugging: If you have access, use the debugger (transaction SE80 or SE37) to step through the function and identify where it fails.
    3. Authorization Check: Ensure that the user has the necessary authorizations to execute the function. You can check this using transaction SU53 after the error occurs.
    4. Data Validation: Verify the data being processed by the function. Check for any missing or inconsistent data that could lead to the error.
    5. Performance Monitoring: Monitor system performance using transaction ST22 (dump analysis) to check for any short dumps related to the function.
    6. Consult Documentation: Review SAP Notes and documentation related to the specific function for any known issues or patches.
    7. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to the CRM_TSRV_UI012 error.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM21 (System Log), ST22 (Dump Analysis), and SU53 (Authorization Check).
    • Community Forums: Check SAP Community forums or other online resources for discussions related to this error, as other users may have encountered and resolved similar issues.

    By following these steps, you should be able to diagnose and potentially resolve the error message CRM_TSRV_UI012 in your SAP CRM system.

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