How To Fix CRM_TSRV_UI009 - Error when calling up function module &1 in program &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TSRV_UI - Teleservice

• Message number: 009

• Message text: Error when calling up function module &1 in program &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TSRV_UI009 - Error when calling up function module &1 in program &2 ?

  The SAP error message CRM_TSRV_UI009 typically indicates an issue when calling a function module in a specific program. This error can arise due to various reasons, including configuration issues, missing authorizations, or problems with the function module itself.
  Causes:
  
  Function Module Issues: The function module being called may not exist, may be inactive, or may have been deleted.
  Authorization Problems: The user may not have the necessary authorizations to execute the function module.
  Configuration Errors: There may be configuration issues in the CRM system that prevent the function module from being executed properly.
  Data Issues: The data being passed to the function module may be incorrect or incomplete, leading to execution failures.
  Transport Issues: If the function module was recently transported from another system, there may be inconsistencies or missing dependencies.
  
  Solutions:
  
  Check Function Module: Verify that the function module exists and is active. You can do this by using transaction SE37 to check the function module's status.
  Review Authorizations: Ensure that the user has the necessary authorizations to execute the function module. You can check this using transaction SU53 or by reviewing the user's roles and authorizations.
  Debugging: If you have access, you can debug the program to see where the error occurs. This can provide insights into what might be going wrong.
  Check Configuration: Review the configuration settings related to the CRM application to ensure everything is set up correctly.
  Data Validation: Validate the data being passed to the function module to ensure it meets the expected format and requirements.
  Transport Check: If the function module was recently transported, check for any missing dependencies or inconsistencies in the transport request.
  
  Related Information:
  
  Transaction Codes: Use SE37 to check function modules, SE80 for program analysis, and SU53 for authorization checks.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Check SAP Community forums or other online resources for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error, including the function module and program names involved.