How To Fix CRM_TSRV_LISTS000 - Program error; contact your support group

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TSRV_LISTS - Message Class for Selection List for Technical Services

• Message number: 000

• Message text: Program error; contact your support group

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TSRV_LISTS000 - Program error; contact your support group ?

  The SAP error message "CRM_TSRV_LISTS000 Program error; contact your support group" typically indicates that there is an issue within the CRM (Customer Relationship Management) module, specifically related to the transaction service or list processing. This error can arise due to various reasons, including configuration issues, data inconsistencies, or bugs in the program.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the CRM system can lead to unexpected behavior and errors.
  Data Inconsistencies: Corrupted or inconsistent data in the database can trigger program errors.
  Program Bugs: There may be bugs in the specific version of the CRM software you are using.
  Authorization Issues: Lack of proper authorizations for the user executing the transaction can also lead to errors.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or errors.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the CRM system to ensure they are set up correctly.
  Data Validation: Run data consistency checks to identify and correct any inconsistencies in the database.
  Update Software: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain bug fixes.
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to perform the action that triggered the error.
  Analyze Logs: Check the system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  Contact SAP Support: If the issue persists, it may be necessary to contact SAP support for further assistance, especially if it is a known bug or requires a deeper investigation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) for checking logs, and SE80 (Object Navigator) for debugging.
  SAP Notes: Search for SAP Notes related to the error message in the SAP Support Portal. There may be specific notes addressing this error with recommended solutions or workarounds.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  Conclusion:
  The "CRM_TSRV_LISTS000 Program error" is a generic error message that requires investigation to determine the specific cause. By following the steps outlined above, you can troubleshoot the issue effectively. If necessary, escalate the problem to your support group or SAP support for further assistance.