How To Fix CRM_TSRV016 - Service plan &1 is not valid

CRM_TSRV016 - Overview

• Message type: E = Error

• Message class: CRM_TSRV - Messages in Technical Service

• Message number: 016

• Message text: Service plan &1 is not valid

What causes this issue?

You want to create a business transaction from a maintenance plan.
However, the current date is not within the validity period of the
maintenance plan you have specified.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the validity period of the maintenance plan.
To change the validity period of a maintenance plan, stop processing and
open the maintenance plan. Change the "Valid from" or "Valid to" dates,
and save your entries.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TSRV016 - Service plan &1 is not valid ?

  The SAP error message CRM_TSRV016 indicates that the service plan specified (denoted by &1) is not valid. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to create or manage service orders, service requests, or service contracts.
  Causes:
  
  Invalid Service Plan: The service plan you are trying to use may not exist in the system or may have been deleted or deactivated.
  Incorrect Configuration: The service plan may not be properly configured or may not meet the necessary criteria for the transaction you are attempting.
  Authorization Issues: The user may not have the necessary authorizations to access the specified service plan.
  Data Inconsistencies: There may be inconsistencies in the master data related to the service plan, such as missing or incorrect entries.
  
  Solutions:
  
  Verify Service Plan: Check if the service plan exists in the system. You can do this by navigating to the relevant transaction (e.g., using transaction code CRMD_ORDER) and