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How To Fix CRM_TOOL005 - Transaction does not contain items


CRM_TOOL005 - Overview

  • Message type: E = Error

  • Message class: CRM_TOOL - Tool Management

  • Message number: 005

  • Message text: Transaction does not contain items

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


CRM_TOOL005 - Details

  • The SAP error message CRM_TOOL005: Transaction does not contain items typically occurs in the SAP Customer Relationship Management (CRM) module when you attempt to process a transaction (like a sales order, service request, etc.) that does not have any line items associated with it. This can happen for various reasons, and understanding the cause is essential for finding a solution.
    Causes:
    
    No Line Items Created: The transaction was created without any line items. This could be due to user error during the transaction creation process.
    Line Items Deleted: Line items may have been deleted after the transaction was created, leaving the transaction empty.
    Incorrect Transaction Type: The transaction type being used may not support line items, or it may be configured incorrectly.
    Data Synchronization Issues: If the transaction is being processed in a system that is not fully synchronized with the database, it may not display the line items correctly.
    Authorization Issues: Sometimes, users may not

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