How To Fix CRM_TM156 - Call has been completed and should not be executed again

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TM - CRM: Telemarketing Scripting

• Message number: 156

• Message text: Call has been completed and should not be executed again

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TM156 - Call has been completed and should not be executed again ?

  The SAP error message CRM_TM156, which states "Call has been completed and should not be executed again," typically occurs in the context of transaction management within the SAP Customer Relationship Management (CRM) module. This error indicates that a particular transaction or process has already been completed, and the system is preventing it from being executed again to avoid duplication or inconsistency.
  Causes:
  
  Duplicate Execution: The most common cause is that the transaction or function you are trying to execute has already been processed successfully.
  Session Management: If multiple sessions are open, one session may have completed the transaction while another session is trying to execute the same transaction.
  Error Handling: If there was an error in a previous step that was not handled correctly, it might lead to the system thinking that the transaction is still pending.
  Workflow Issues: If the transaction is part of a workflow, it may have been completed by another step in the workflow.
  
  Solutions:
  
  Check Transaction Status: Verify the status of the transaction you are trying to execute. If it has already been completed, you may not need to execute it again.
  Review Logs: Check the application logs or transaction logs to see if there are any entries related to the transaction that indicate it has been completed.
  Session Management: Ensure that you are not trying to execute the same transaction in multiple sessions. Close any unnecessary sessions.
  Error Handling: If you suspect that an error occurred in a previous step, review the error messages and logs to identify and resolve any issues.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the transaction you are working with.
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with the transaction codes involved in the process to better understand where the error might be occurring.
  User Permissions: Ensure that you have the necessary permissions to execute the transaction, as permission issues can sometimes lead to unexpected behavior.
  
  By following these steps, you should be able to diagnose and resolve the CRM_TM156 error in your SAP system.