How To Fix CRM_TM102 - There are no items available for processing on the page

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TM - CRM: Telemarketing Scripting

• Message number: 102

• Message text: There are no items available for processing on the page

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TM102 - There are no items available for processing on the page ?

  The SAP error message CRM_TM102, which states "There are no items available for processing on the page," typically occurs in the context of SAP CRM (Customer Relationship Management) when a user attempts to access or process items in a transaction or application, but the system does not find any relevant items to display or process.
  Causes:
  
  
  No Data Available: The most common cause is that there are simply no items available for the user to process. This could be due to filters applied that exclude all items or because there are no items that meet the criteria for the current transaction.
  
  
  Incorrect Selection Criteria: The user may have set selection criteria that do not match any existing records. This can happen if the user is looking for specific items that do not exist in the system.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view or process certain items, leading to the appearance that no items are available.
  
  
  Data Synchronization Issues: If the system is integrated with other systems, there may be delays or issues in data synchronization that result in items not being available.
  
  
  Technical Issues: There could be technical issues with the SAP system, such as problems with the database or application server.
  
  
  Solutions:
  
  
  Check Filters and Selection Criteria: Review any filters or selection criteria that have been applied. Clear or adjust them to ensure that you are searching for the correct items.
  
  
  Verify Data Availability: Confirm that there are indeed items available for processing. This can be done by checking the relevant database tables or using other transaction codes to see if the items exist.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to view and process the items. This may require coordination with the SAP security team.
  
  
  Refresh Data: If the system is integrated with other systems, try refreshing the data or waiting for a synchronization process to complete.
  
  
  Check for Technical Issues: If the problem persists, check for any technical issues with the SAP system. This may involve consulting with the IT support team or checking system logs for errors.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific transaction or module you are working with for any known issues or additional troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you navigate or troubleshoot the issue.
  SAP Notes: Search for SAP Notes related to CRM_TM102 for any patches or updates that may address the issue.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  If the issue continues after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.