How To Fix CRM_TM100 - Contact person has no phone numbers to choose from

CRM_TM100 - Overview

• Message type: E = Error

• Message class: CRM_TM - CRM: Telemarketing Scripting

• Message number: 100

• Message text: Contact person has no phone numbers to choose from

Self-Explanatory Message

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CRM_TM100 - Details

• The SAP error message "CRM_TM100: Contact person has no phone numbers to choose from" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to select a contact person for a business partner, but the selected contact person does not have any associated phone numbers in the system.
  
  Cause:
  
  Missing Phone Numbers: The primary cause of this error is that the contact person you are trying to select does not have any phone numbers recorded in their master data.
  Data Inconsistency: There may be inconsistencies or missing data in the business partner or contact person records.
  Authorization Issues: In some cases, the user may not have the necessary authorizations to view the phone numbers associated with the contact person.
  
  
  Solution:
  
  
  Check Contact Person Data:
  
  Navigate to the business partner master data for the contact person in question.
  Verify if any phone numbers are recorded under the "Communication" tab or section.
  If no phone numbers are