How To Fix CRM_TM028 - Question ID &1 has been generated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TM - CRM: Telemarketing Scripting

• Message number: 028

• Message text: Question ID &1 has been generated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TM028 - Question ID &1 has been generated ?

  The SAP error message CRM_TM028, which states "Question ID &1 has been generated," typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with questionnaires or surveys. This message indicates that a question ID has been created, but it may also imply that there is an issue related to the creation or processing of that question.
  Cause:
  
  Duplicate Question ID: The error may arise if there is an attempt to create a question with an ID that already exists in the system.
  Data Integrity Issues: There may be inconsistencies or issues with the data being processed, such as missing mandatory fields or incorrect data formats.
  Authorization Issues: The user may not have the necessary permissions to create or modify questions in the CRM system.
  System Configuration: There may be configuration issues in the CRM system that prevent the proper generation of question IDs.
  
  Solution:
  
  Check for Duplicates: Verify if the question ID already exists in the system. If it does, consider using a different ID or modifying the existing question.
  Review Data Input: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  User Permissions: Check the user’s authorization roles to ensure they have the necessary permissions to create or modify questions.
  System Configuration: Consult with your SAP Basis or CRM administrator to review the system configuration and ensure that everything is set up correctly for questionnaire management.
  Transaction Logs: Review transaction logs or system messages for additional context or related errors that may provide more insight into the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to CRM_TM028. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to the official SAP documentation for CRM questionnaire management to understand the expected processes and configurations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.