How To Fix CRM_TM026 - Language used is not specified

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TM - CRM: Telemarketing Scripting

• Message number: 026

• Message text: Language used is not specified

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TM026 - Language used is not specified ?

  The SAP error message CRM_TM026, which states "Language used is not specified," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the language settings in the system. This error can arise in various scenarios, such as when creating or processing documents, transactions, or reports where a language parameter is required but not provided.
  Cause:
  
  Missing Language Parameter: The language parameter is not specified in the transaction or document being processed.
  User Profile Settings: The user profile may not have a default language set, or the language settings may not be correctly configured.
  System Configuration: The system may not be configured to support the required language, or the language settings in the CRM system may be incomplete.
  
  Solution:
  
  
  Specify Language: Ensure that the language is specified in the relevant transaction or document. This can often be done by selecting the appropriate language from a dropdown menu or entering it manually.
  
  
  Check User Profile:
  
  Go to the user settings in SAP (transaction code SU01).
  Check the "Defaults" tab to ensure that a default language is set for the user.
  If not, set the default language (e.g., EN for English, DE for German, etc.).
  
  
  
  System Configuration:
  
  Check the system settings to ensure that the required languages are installed and activated in the SAP system.
  Use transaction code SMLT to check the languages available in the system and to add any missing languages if necessary.
  
  
  
  Language-Specific Data: If the error occurs while processing specific data, ensure that the data being processed has the necessary language-specific entries.
  
  
  Consult Documentation: Review SAP documentation or notes related to the specific transaction or module you are working with to see if there are any additional language requirements.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for CRM_TM026 in the SAP Support Portal.
  User Training: Ensure that users are trained on how to set their language preferences and understand the importance of language settings in CRM transactions.
  System Logs: Review system logs (transaction SLG1) for additional details that may provide context for the error.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical support team for further investigation.