How To Fix CRM_TM017 - No root trees assigned to the profile found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TM - CRM: Telemarketing Scripting

• Message number: 017

• Message text: No root trees assigned to the profile found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TM017 - No root trees assigned to the profile found ?

  The SAP error message CRM_TM017 ("No root trees assigned to the profile found") typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the configuration of the transaction management or the assignment of root trees to a specific profile. This error can prevent users from executing certain transactions or accessing specific functionalities within the CRM system.
  Cause:
  
  Missing Configuration: The root trees that are supposed to be assigned to the transaction profile may not have been configured correctly or may be missing entirely.
  Profile Assignment: The transaction profile being used may not have any root trees assigned to it, which is necessary for the system to function properly.
  Transport Issues: If the configuration was transported from one system to another (e.g., from development to production), there may have been issues during the transport that resulted in missing assignments.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the assigned root trees.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference Object) and navigate to the relevant configuration settings for transaction management.
  Ensure that the root trees are correctly defined and assigned to the relevant transaction profiles.
  
  
  
  Assign Root Trees:
  
  If root trees are missing, you can create or assign them to the transaction profile. This can typically be done in the configuration settings under the transaction management section.
  Make sure to check the settings for the specific transaction type you are working with.
  
  
  
  Review Transport Requests:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly.
  If needed, re-transport the configuration or manually adjust the settings in the target system.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access the transaction profile and the associated root trees.
  You may need to consult with your security team to ensure that the user roles are correctly assigned.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, CRMD_ORDER, and others that may be used for configuration and troubleshooting.
  Documentation: Refer to SAP Help documentation for detailed guidance on transaction management and root tree configuration.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.