How To Fix CRM_TM018 - No root tree &1 exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TM - CRM: Telemarketing Scripting

• Message number: 018

• Message text: No root tree &1 exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TM018 - No root tree &1 exists ?

  The SAP error message CRM_TM018 "No root tree &1 exists" typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to find a specified root tree in the transaction management or related areas. This can happen for various reasons, such as configuration issues, missing data, or incorrect settings.
  Causes:
  
  Missing Configuration: The root tree may not have been configured properly in the system.
  Data Deletion: The root tree or its associated data may have been deleted or not created.
  Authorization Issues: The user may not have the necessary authorizations to access the root tree.
  Incorrect Input: The input parameters used to access the root tree may be incorrect or invalid.
  System Errors: There may be underlying system issues or bugs that are causing the error.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify that the root tree is correctly configured in the system. This can be done by navigating to the relevant configuration settings in the SAP CRM system.
  Ensure that the root tree exists in the system and is active.
  
  
  
  Data Verification:
  
  Check if the root tree has been deleted or if there are any inconsistencies in the data.
  If necessary, recreate the root tree or restore it from a backup.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the root tree. This can be checked in the user roles and authorizations settings.
  
  
  
  Input Parameters:
  
  Review the input parameters being used to access the root tree. Make sure they are correct and correspond to an existing root tree.
  
  
  
  System Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of SAP CRM you are using for any known issues or patches.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as CRMD_ORDER for order management or CRMD_ORDERADM_H for order administration.
  SAP Notes: Search for SAP Notes related to CRM_TM018 for any specific fixes or recommendations provided by SAP.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.