How To Fix CRM_TM019 - No tree ID &1 exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TM - CRM: Telemarketing Scripting

• Message number: 019

• Message text: No tree ID &1 exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TM019 - No tree ID &1 exists ?

  The SAP error message CRM_TM019 "No tree ID &1 exists" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with transaction management or when trying to access a specific tree structure that is not defined in the system.
  Cause:
  
  Missing Tree ID: The error indicates that the system is trying to access a tree structure (like a hierarchy or categorization) using a Tree ID that does not exist in the database.
  Configuration Issues: The tree structure may not have been configured properly, or the Tree ID may have been deleted or not created.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the tree structure, leading to the perception that it does not exist.
  Data Consistency Issues: There may be inconsistencies in the data or configuration that prevent the system from recognizing the Tree ID.
  
  Solution:
  
  Check Tree ID: Verify that the Tree ID you are trying to access is correct. You can do this by checking the configuration settings in the SAP system.
  Create or Configure Tree: If the Tree ID does not exist, you may need to create it. This can typically be done in the SAP Customizing Implementation Guide (IMG) under the relevant CRM settings.
  Authorization Check: Ensure that the user has the necessary authorizations to access the tree structure. You may need to consult with your SAP security team to verify this.
  Data Consistency Check: Run consistency checks or reports to ensure that the data related to the tree structures is intact and correctly configured.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on how to create or manage tree structures in your version of SAP CRM.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings or CRMD_ORDER to check related transaction data.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.