How To Fix CRM_SYV_IL020 - Survey &1 not yet active, or still in process

CRM_SYV_IL020 - Overview

• Message type: E = Error

• Message class: CRM_SYV_IL - Message class for Surveysuite BOL

• Message number: 020

• Message text: Survey &1 not yet active, or still in process

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SYV_IL020 - Survey &1 not yet active, or still in process ?

  The SAP error message CRM_SYV_IL020 indicates that a survey (identified by &1) is not yet active or is still in process. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or utilize a survey that has not been fully activated or is still undergoing some processing.
  
  Cause:
  
  Survey Not Activated: The survey has been created but not yet activated. In SAP CRM, surveys must be activated before they can be used.
  Survey in Process: The survey might be in a state of being processed, meaning that it is not yet ready for use.
  
  Configuration Issues: There may be configuration issues or missing settings that prevent the survey from being activated.
  Authorization Issues: The user may not have the necessary permissions to access or activate the survey.
  
  
  Solution:
  
  
  Activate the Survey:
  
  Navigate to the survey management area in SAP CRM.
  Check the status of the survey. If it is not activated, activate