How To Fix CRM_SYV_IL018 - Logon language &1 differs from the survey master language &2

CRM_SYV_IL018 - Overview

• Message type: E = Error

• Message class: CRM_SYV_IL - Message class for Surveysuite BOL

• Message number: 018

• Message text: Logon language &1 differs from the survey master language &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SYV_IL018 - Logon language &1 differs from the survey master language &2 ?

  The SAP error message CRM_SYV_IL018 indicates a mismatch between the logon language of the user and the master language of a survey in the SAP Customer Relationship Management (CRM) system. Specifically, the error message states that the logon language (denoted as &1) is different from the survey master language (denoted as &2).
  
  Cause:
  This error typically occurs when:
  
  A user attempts to access or work with a survey that has been defined in a specific master language, but their user profile is set to a different logon language.
  The survey is configured to only allow responses or interactions in its master language, which does not match the language the user is logged in with.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Change User Logon Language:
  
  Log out of the SAP system.
  When logging back in, select the correct logon language that matches the survey's master language. This can usually be done on the logon screen