How To Fix CRM_SYV_IL019 - The Survey can be shown in display format only

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SYV_IL - Message class for Surveysuite BOL

• Message number: 019

• Message text: The Survey can be shown in display format only

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SYV_IL019 - The Survey can be shown in display format only ?

  The SAP error message CRM_SYV_IL019, which states "The Survey can be shown in display format only," typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to modify or edit a survey that is in a status that does not allow for changes. This message indicates that the survey is currently set to a display-only mode, meaning that it cannot be edited or altered.
  Cause:
  
  Survey Status: The survey may be in a status that restricts editing, such as "Completed" or "Closed."
  User Permissions: The user may not have the necessary permissions to edit the survey.
  Survey Type: Certain types of surveys may be designed to be view-only after they have been published or finalized.
  
  Solution:
  
  Check Survey Status: Verify the status of the survey. If it is in a status that does not allow editing, you may need to change the status to allow modifications (if applicable).
  User Permissions: Ensure that the user has the appropriate permissions to edit surveys. This may involve checking roles and authorizations in the SAP system.
  Create a New Survey: If the survey cannot be edited due to its status, consider creating a new survey based on the existing one if changes are necessary.
  Consult Documentation: Review the SAP documentation or help files related to surveys in CRM for specific guidelines on editing surveys and the implications of their statuses.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Configuration: Review the configuration settings for surveys in your SAP CRM system to ensure they align with your business processes and requirements.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.