How To Fix CRM_SVY_DB360 - Indicator reset. It is not possible to make a version without saving

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_DB - CRM Surveys: Survey Engine

• Message number: 360

• Message text: Indicator reset. It is not possible to make a version without saving

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_DB360 - Indicator reset. It is not possible to make a version without saving ?

  The SAP error message "CRM_SVY_DB360 Indicator reset. It is not possible to make a version without saving" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to create a version of a survey or a similar object without first saving the changes made to it. This error indicates that the system requires the current state of the object to be saved before a new version can be created.
  Cause:
  
  Unsaved Changes: The primary cause of this error is that there are unsaved changes in the survey or object you are working on. The system does not allow the creation of a new version until the current state is saved.
  System Configuration: There may be specific configurations or settings in the CRM system that enforce this behavior to ensure data integrity.
  
  Solution:
  
  Save Changes: Before attempting to create a new version, ensure that you save any changes made to the survey or object. Look for a "Save" button or option in the interface and click it.
  Check for Errors: If saving does not work, check for any validation errors or issues that may prevent the object from being saved. Resolve any issues and try saving again.
  Review Permissions: Ensure that you have the necessary permissions to save changes and create versions in the CRM system.
  Consult Documentation: If the issue persists, refer to SAP documentation or help resources for specific guidance related to the versioning of surveys or objects in your version of SAP CRM.
  
  Related Information:
  
  Version Management: Understanding how version management works in SAP CRM can help you navigate these issues more effectively. Familiarize yourself with the versioning process and the requirements for creating new versions.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its systems, and there may be specific notes addressing this error.
  User Training: If this error is common among users, consider providing training or resources to help users understand the importance of saving changes before creating versions.
  
  If you continue to experience issues after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.