How To Fix CRM_SVY_DB351 - The start of the validity period must be in the future

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_DB - CRM Surveys: Survey Engine

• Message number: 351

• Message text: The start of the validity period must be in the future

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_DB351 - The start of the validity period must be in the future ?

  The SAP error message CRM_SVY_DB351 indicates that there is an issue with the validity period of a certain object or record in the SAP CRM system. Specifically, the error states that "The start of the validity period must be in the future," meaning that the system is expecting a start date for a validity period that is set to a time in the past or is not valid based on the current date.
  Cause:
  
  Incorrect Date Entry: The most common cause is that the user has entered a start date for the validity period that is earlier than the current date.
  Data Migration Issues: If data has been migrated from another system, there may be records with past validity periods that are not acceptable in the current context.
  System Configuration: There may be specific configurations or business rules in place that require validity periods to always start in the future.
  
  Solution:
  
  Check the Date: Review the validity period dates you have entered. Ensure that the start date is set to a future date relative to the current system date.
  Adjust the Validity Period: If the start date is incorrect, modify it to a future date that aligns with your business requirements.
  Review Business Logic: If this error occurs frequently, review the business logic or rules that govern the validity periods in your SAP CRM system to ensure they align with your operational needs.
  Data Cleanup: If there are multiple records with past validity periods, consider running a cleanup process to update or remove these records as necessary.
  
  Related Information:
  
  Transaction Codes: Depending on where you encounter this error, you may be using transaction codes related to CRM activities, such as creating or modifying business partners, sales orders, or service requests.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context or fixes.
  User Documentation: Refer to the user documentation for your specific SAP CRM version for guidelines on setting validity periods and handling date-related errors.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the configuration and data integrity of your SAP CRM system.