How To Fix CRM_SVY_API701 - &1/&2/&3: Application &4 does not match


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SVY_API - Interface Communication R/3 <-> Survey Engine

  • Message number: 701

  • Message text: &1/&2/&3: Application &4 does not match

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SVY_API701 - &1/&2/&3: Application &4 does not match ?

    The SAP error message CRM_SVY_API701 typically indicates a mismatch in the application data being processed in the SAP CRM system. This error can occur in various scenarios, particularly when dealing with surveys or questionnaires in the CRM module.

    Cause:

    The error message CRM_SVY_API701 &1/&2/&3: Application &4 does not match suggests that there is a discrepancy between the expected application data and the actual data being processed. This could be due to several reasons, including:

    1. Data Inconsistency: The application data being referenced may not exist or may have been deleted or modified.
    2. Incorrect Configuration: The configuration settings for the survey or application may not be set up correctly.
    3. Version Mismatch: There may be a version mismatch between the survey application and the data being processed.
    4. Authorization Issues: The user may not have the necessary authorizations to access the application data.

    Solution:

    To resolve the CRM_SVY_API701 error, you can take the following steps:

    1. Check Application Data: Verify that the application data referenced in the error message exists and is correctly configured. Ensure that the application ID and other parameters are valid.

    2. Review Configuration: Go through the configuration settings for the survey or application in the SAP CRM system. Ensure that all necessary settings are correctly defined.

    3. Data Consistency Check: Run consistency checks on the relevant data to ensure there are no inconsistencies or missing entries.

    4. User Authorizations: Check the user authorizations to ensure that the user has the necessary permissions to access the application data.

    5. Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the mismatch is occurring.

    6. Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional insights or patches that may address the issue.

    7. Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. Provide them with the error details and any relevant logs.

    Related Information:

    • SAP Notes: Check for any SAP Notes related to the error message CRM_SVY_API701 in the SAP Support Portal. These notes may provide specific fixes or workarounds.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER for managing CRM orders or CRMD_ORDERADM_H for accessing order administration.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify and resolve the cause of the CRM_SVY_API701 error in your SAP CRM system.

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