How To Fix CRM_SVY_API207 - Survey &1 version &2 has already been locked

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_API - Interface Communication R/3 <-> Survey Engine

• Message number: 207

• Message text: Survey &1 version &2 has already been locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_API207 - Survey &1 version &2 has already been locked ?

  The SAP error message CRM_SVY_API207 indicates that a survey (identified by its name and version) is already locked, which prevents further modifications or actions on that survey. This locking mechanism is typically in place to ensure data integrity and prevent concurrent modifications that could lead to inconsistencies.
  Cause:
  
  Concurrent Access: Another user or process is currently editing or has locked the survey.
  System Locking Mechanism: The system may have automatically locked the survey due to a previous operation that did not complete successfully.
  Manual Locking: A user may have manually locked the survey for maintenance or review purposes.
  
  Solution:
  
  Check Lock Status: Use transaction code SM12 to check for any existing locks on the survey. You can search for locks by user or object type.
  Release Locks: If you find that the survey is locked by a user who is no longer active or if the lock is no longer needed, you can manually release the lock from the SM12 transaction.
  Contact the User: If another user is actively working on the survey, communicate with them to determine when they will be finished.
  Wait and Retry: If the lock is temporary, you may need to wait until the other user or process completes their work and releases the lock.
  Check for Background Jobs: Sometimes, background jobs may lock objects. Check transaction SM37 to see if any jobs are running that might be locking the survey.
  Review System Logs: Check the system logs for any errors or messages that might indicate why the survey is locked.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM37: To check background jobs.
  SLG1: To view application logs for any related errors.
  
  
  Documentation: Refer to SAP Help documentation for more details on survey management and locking mechanisms.
  User Roles: Ensure that users have the appropriate roles and permissions to access and modify surveys.
  
  If the issue persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.