How To Fix CRM_SVY_API205 - Version &2 of survey &1 could not be locked

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_API - Interface Communication R/3 <-> Survey Engine

• Message number: 205

• Message text: Version &2 of survey &1 could not be locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_API205 - Version &2 of survey &1 could not be locked ?

  The SAP error message CRM_SVY_API205 indicates that a specific version of a survey could not be locked. This typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to modify or access a survey that is currently being used or locked by another process or user.
  Causes:
  
  Concurrent Access: Another user or process is currently accessing or modifying the survey version, preventing your session from locking it.
  System Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If a survey is already locked by another transaction, you will not be able to lock it until the other transaction is completed.
  Technical Issues: There may be technical issues or bugs in the system that are causing the locking mechanism to fail.
  Authorization Issues: The user may not have the necessary authorizations to lock the survey version.
  
  Solutions:
  
  Check for Concurrent Users: Verify if another user is currently working on the same survey version. You can use transaction codes like SM12 to check for locks in the system.
  Wait and Retry: If the survey is locked by another user, wait for them to finish their work and then try again.
  Release Locks: If you find that a lock is held unnecessarily (e.g., due to a user session that has ended unexpectedly), you may need to release the lock using transaction SM12. Be cautious when doing this, as it may affect other users.
  Check Authorizations: Ensure that you have the necessary authorizations to access and lock the survey version. You may need to contact your system administrator for assistance.
  System Restart: In some cases, a system restart may resolve temporary locking issues, but this should be done with caution and typically requires administrative privileges.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage locks) and SM21 (to check system logs for errors).
  SAP Documentation: Review the official SAP documentation for CRM surveys to understand the locking mechanism and best practices for managing surveys.
  Support Community: Engage with the SAP Community or forums for additional insights and experiences from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.