How To Fix CRM_SVY_API204 - Survey &1 is already activated in language &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_API - Interface Communication R/3 <-> Survey Engine

• Message number: 204

• Message text: Survey &1 is already activated in language &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_API204 - Survey &1 is already activated in language &2 ?

  The SAP error message CRM_SVY_API204 indicates that a survey you are trying to activate is already activated in the specified language. This error typically occurs in the SAP Customer Relationship Management (CRM) module when dealing with surveys.
  Cause:
  The error arises when you attempt to activate a survey that is already in an active state for the specified language. This can happen if:
  
  The survey was previously activated and you are trying to activate it again.
  There may be a misunderstanding regarding the status of the survey.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Survey Status:
  
  Go to the survey management area in SAP CRM and check the status of the survey in question. Ensure that it is indeed activated for the specified language.
  
  
  
  Deactivate if Necessary:
  
  If you need to make changes to the survey, you may need to deactivate it first. Look for an option to deactivate the survey in the survey management interface.
  
  
  
  Review Language Settings:
  
  Ensure that you are working with the correct language settings. If you are trying to activate the survey in a different language, verify that the survey is not already activated in that language.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed instructions on managing surveys and their activation statuses.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for survey management in SAP CRM, such as CRMD_ORDER for managing CRM orders or CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue.
  User Roles: Ensure that you have the necessary permissions to activate or deactivate surveys in the system.
  
  By following these steps, you should be able to address the CRM_SVY_API204 error and manage your surveys effectively.