How To Fix CRM_SVY_API209 - Survey &1 already loaded or created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_API - Interface Communication R/3 <-> Survey Engine

• Message number: 209

• Message text: Survey &1 already loaded or created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_API209 - Survey &1 already loaded or created ?

  The SAP error message CRM_SVY_API209 indicates that a survey with the specified identifier (represented by &1) has already been loaded or created in the system. This error typically occurs when there is an attempt to create or load a survey that already exists, leading to a conflict.
  Cause:
  
  Duplicate Survey Creation: The most common cause is that the survey you are trying to create or load already exists in the system.
  Incorrect Survey ID: You might be using an incorrect or already used survey ID when trying to create a new survey.
  System Configuration Issues: There may be issues with the configuration or settings in the SAP CRM system that are causing the system to incorrectly identify the survey as already existing.
  
  Solution:
  
  Check Existing Surveys: Verify if the survey with the specified ID already exists in the system. You can do this by navigating to the survey management area in SAP CRM and searching for the survey ID.
  Use a Unique Survey ID: If you are trying to create a new survey, ensure that you are using a unique identifier that has not been used before.
  Review Survey Creation Process: If you are using a program or transaction to create the survey, review the logic to ensure it is not attempting to create a survey that already exists.
  Delete or Modify Existing Survey: If the existing survey is no longer needed, you can delete it or modify it as necessary.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on survey management and creation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM for managing surveys, such as CRMD_ORDER for managing CRM orders or CRMD_SRV for service management.
  SAP Notes: Check SAP Notes for any known issues or patches related to survey management in your version of SAP CRM.
  User Authorization: Ensure that you have the necessary authorizations to create or modify surveys in the system.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.