How To Fix CRM_SVY_API099 - No survey matches the selection conditions

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_API - Interface Communication R/3 <-> Survey Engine

• Message number: 099

• Message text: No survey matches the selection conditions

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_API099 - No survey matches the selection conditions ?

  The SAP error message CRM_SVY_API099: No survey matches the selection conditions typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to access or execute a survey, but the system cannot find any surveys that meet the specified selection criteria.
  Causes:
  
  Incorrect Selection Criteria: The parameters or filters applied when searching for surveys may not match any existing surveys in the system.
  Survey Status: The surveys may be inactive or not published, making them unavailable for selection.
  Authorization Issues: The user may not have the necessary permissions to view certain surveys.
  Data Inconsistency: There may be inconsistencies or issues in the survey data or configuration that prevent the survey from being recognized.
  Time Constraints: The survey may be time-bound and could be outside the active period.
  
  Solutions:
  
  Review Selection Criteria: Double-check the filters and parameters you are using to search for surveys. Ensure they are correct and relevant.
  Check Survey Status: Verify that the surveys you are trying to access are active and published. You can do this by checking the survey management area in SAP CRM.
  User Authorizations: Ensure that the user has the necessary authorizations to access the surveys. This may involve checking roles and permissions in the user profile.
  Data Validation: Look for any inconsistencies in the survey data. This may involve checking the configuration settings or running data consistency checks.
  Time Frame: If the survey is time-sensitive, ensure that you are within the valid time frame for the survey's availability.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to survey management in your version of SAP CRM.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to survey management in your version of SAP CRM.
  Community Forums: Engage with SAP community forums or support channels for additional insights or similar experiences from other users.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP support team for further assistance.