How To Fix CRM_SVY_API101 - Survey &1, version &2 has not been translated into language &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_API - Interface Communication R/3 <-> Survey Engine

• Message number: 101

• Message text: Survey &1, version &2 has not been translated into language &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_API101 - Survey &1, version &2 has not been translated into language &3 ?

  The SAP error message CRM_SVY_API101 indicates that a specific survey (identified by its name and version) has not been translated into the requested language. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when users attempt to access or display a survey that lacks the necessary language translations.
  Cause:
  
  Missing Translations: The survey has not been translated into the specified language. This can happen if the survey was created in a specific language and translations for other languages were not provided.
  Incorrect Language Code: The language code used in the request may be incorrect or not supported.
  Survey Version: The specific version of the survey may not have been translated, even if other versions exist.
  
  Solution:
  
  
  Add Translations:
  
  Navigate to the survey management area in SAP CRM.
  Locate the survey in question and check its language settings.
  If translations are missing, you can create or update translations for the survey in the desired language.
  Ensure that all relevant fields and texts within the survey are translated.
  
  
  
  Check Language Settings:
  
  Verify that the language code you are using is correct and corresponds to a language that is supported in your SAP system.
  You can check the available languages in your SAP system settings.
  
  
  
  Use a Different Version:
  
  If the current version of the survey does not have the required translation, check if other versions of the survey are available that may have the necessary translations.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on managing surveys and translations within the CRM module.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or fixes related to survey translations.
  User Roles and Permissions: Ensure that you have the necessary permissions to create or modify surveys and their translations.
  System Configuration: Review the system configuration to ensure that language settings are correctly set up for your organization.
  
  By following these steps, you should be able to address the CRM_SVY_API101 error and ensure that your surveys are properly translated for the intended audience.