How To Fix CRM_SURVEY603 - Incorrect Front End

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SURVEY - CRM Surveys

• Message number: 603

• Message text: Incorrect Front End

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SURVEY603 - Incorrect Front End ?

  The SAP error message CRM_SURVEY603, which indicates "Incorrect Front End," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the front-end application or the way it interacts with the backend system. This error can arise in various scenarios, particularly when dealing with surveys or questionnaires in the CRM module.
  Causes:
  
  Incompatible Front-End Version: The version of the front-end application (like SAP GUI or Fiori) may not be compatible with the backend system.
  Configuration Issues: There may be misconfigurations in the survey settings or the CRM system that lead to this error.
  Network Issues: Connectivity problems between the front-end and the backend can also trigger this error.
  User Authorizations: The user may not have the necessary authorizations to access the survey or related functionalities.
  Browser Compatibility: If using a web-based front end, the browser may not be compatible with the SAP application.
  
  Solutions:
  
  Check Compatibility: Ensure that the front-end application version is compatible with the backend SAP system. Update the front-end if necessary.
  Review Configuration: Check the configuration settings for surveys in the CRM system. Ensure that all necessary parameters are correctly set.
  Network Troubleshooting: Verify network connectivity between the front-end and backend systems. Check for any firewall or proxy settings that might be blocking access.
  User Authorizations: Review the user roles and authorizations to ensure that the user has the necessary permissions to access the survey functionality.
  Browser Settings: If using a web-based interface, try accessing the application using a different browser or check the browser settings for compatibility with SAP applications.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRM_SURVEY603 error. SAP frequently updates its knowledge base with solutions for common errors.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for CRM surveys to ensure that all setup and configuration steps have been followed correctly.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.