How To Fix CRM_SURVEY602 - File cannot be written

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SURVEY - CRM Surveys

• Message number: 602

• Message text: File cannot be written

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SURVEY602 - File cannot be written ?

  The SAP error message CRM_SURVEY602, which states "File cannot be written," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue related to file handling, particularly when the system is unable to write a file to the specified location. This can happen for several reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  File System Permissions: The user or the SAP application may not have the necessary permissions to write to the specified directory or file location.
  Disk Space Issues: The disk where the file is being written may be full, preventing any new files from being created.
  Path Issues: The specified path for the file may be incorrect or may not exist.
  File Locking: The file may be locked by another process, preventing the SAP system from writing to it.
  Network Issues: If the file is being written to a network location, there may be connectivity issues or permissions problems on the network share.
  
  Solutions:
  
  Check Permissions: Ensure that the user account under which the SAP application is running has the necessary write permissions for the target directory.
  Free Up Disk Space: Check the disk space on the server and free up space if it is full.
  Verify File Path: Double-check the file path specified in the configuration or code to ensure it is correct and that the directory exists.
  Check for File Locks: Investigate if the file is being used by another process. You may need to close that process or wait until it is released.
  Network Configuration: If applicable, check the network configuration and permissions for the network share to ensure that the SAP system can access it.
  Review SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error.
  
  Related Information:
  
  SAP Transaction Codes: You may want to use transaction codes like SM21 (System Log) or ST22 (Dump Analysis) to check for any related logs or dumps that could provide more context about the error.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  Documentation: Review the SAP documentation related to file handling in CRM to understand any specific configurations or requirements.
  
  By addressing the potential causes listed above, you should be able to resolve the CRM_SURVEY602 error and ensure that files can be written successfully in your SAP environment.