How To Fix CRM_SURVEY605 - Access to file not authorized

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SURVEY - CRM Surveys

• Message number: 605

• Message text: Access to file not authorized

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SURVEY605 - Access to file not authorized ?

  The SAP error message CRM_SURVEY605, which states "Access to file not authorized," typically occurs when a user or process attempts to access a file or resource in the SAP system for which they do not have the necessary permissions. This can happen in various contexts, such as when dealing with surveys, documents, or other file-related operations in the SAP CRM module.
  Causes:
  
  Insufficient Authorizations: The user does not have the required authorizations to access the specific file or resource.
  File Path Issues: The file path may be incorrect or the file may not exist in the specified location.
  System Configuration: There may be configuration settings in the SAP system that restrict access to certain files or directories.
  User Role Issues: The user’s role may not include the necessary permissions to access the file.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to check for authorization failures.
  Review the user’s roles and profiles in transaction PFCG to ensure they have the necessary permissions to access the file.
  
  
  
  Verify File Path:
  
  Ensure that the file path specified in the transaction or program is correct and that the file exists in that location.
  If the file is supposed to be generated or uploaded, check the process that creates or uploads the file.
  
  
  
  Adjust System Configuration:
  
  If the issue is related to system configuration, consult with your SAP Basis or system administrator to review the settings that might restrict file access.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific transaction or functionality you are using to see if there are any known issues or additional configuration steps required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking authorizations and file paths, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SU53 (Authorization Check).
  SAP Notes: Search for SAP Notes related to CRM and file access issues, as they may provide specific fixes or workarounds.
  User Training: Ensure that users are trained on the proper procedures for accessing files and understand the importance of having the correct authorizations.
  
  By following these steps, you should be able to diagnose and resolve the CRM_SURVEY605 error effectively.