How To Fix CRM_SURVEY105 - Error occurred when creating object

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SURVEY - CRM Surveys

• Message number: 105

• Message text: Error occurred when creating object

What causes this issue?

A serious error has occurred in program.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you can reproduce the error, contact your system administrator or
create an error message.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SURVEY105 - Error occurred when creating object ?

  The SAP error message CRM_SURVEY105, which indicates that an error occurred when creating an object, is typically related to issues in the SAP Customer Relationship Management (CRM) module, particularly in the context of surveys or questionnaires.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being used to create the survey object, such as missing mandatory fields or incorrect data formats.
  Authorization Issues: The user may not have the necessary authorizations to create the survey object.
  Configuration Issues: There could be configuration problems in the CRM system that prevent the creation of survey objects.
  System Errors: Temporary system errors or issues with the underlying database can also lead to this error.
  Custom Code: If there are custom enhancements or modifications in the CRM system, they might interfere with the standard process of creating survey objects.
  
  Solutions:
  
  Check Data Input: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Review Authorizations: Verify that the user has the necessary permissions to create survey objects. This can be done by checking the user's roles and authorizations in the SAP system.
  Configuration Review: Check the configuration settings related to surveys in the CRM system. Ensure that all necessary settings are correctly configured.
  System Logs: Review system logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the object creation process.
  Check for Custom Code Issues: If there are any custom developments, review the code to ensure it is not causing the error. You may need to involve a developer to debug the issue.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders or CRMD_ORDERADM_H for accessing order administration.
  Documentation: Refer to SAP documentation or help files related to CRM surveys for additional context and troubleshooting steps.
  Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the CRM_SURVEY105 error and implement a suitable solution.