How To Fix CRM_SUITE203 - Only one answer option is allowed for each answer in input fields

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 203

• Message text: Only one answer option is allowed for each answer in input fields

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE203 - Only one answer option is allowed for each answer in input fields ?

  The SAP error message CRM_SUITE203 indicates that the system expects only one answer option to be selected in a specific input field, but multiple options have been provided. This error typically occurs in scenarios where a user is required to make a single selection from a set of predefined options, such as in surveys, questionnaires, or decision trees within the SAP CRM module.
  Cause:
  
  Multiple Selections: The user has selected more than one option in a field that is configured to accept only a single selection.
  Field Configuration: The field in question may be set up in the backend to allow only one answer, but the user interface may not be enforcing this rule correctly.
  Data Entry Error: Users may inadvertently select multiple options due to misunderstanding the input requirements.
  
  Solution:
  
  Review Selections: Check the input fields and ensure that only one option is selected. Deselect any additional options before submitting the form.
  Field Configuration Check: If you have access to the backend configuration, verify that the field is correctly set to allow only one selection. This may involve checking the field properties in the CRM configuration settings.
  User Training: Provide training or guidance to users on how to properly fill out the forms to avoid selecting multiple options.
  Error Handling: Implement error handling in the user interface to provide clearer messages or prevent multiple selections from being made.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may address this specific error message or provide updates on known issues.
  User Documentation: Refer to user manuals or help documentation for the specific CRM application being used to understand the expected input formats.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance, especially if it seems to be a system configuration issue.
  
  By following these steps, you should be able to resolve the CRM_SUITE203 error and ensure that users can successfully submit their input without encountering this issue.