How To Fix CRM_SUITE201 - An error occured during parsing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 201

• Message text: An error occured during parsing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE201 - An error occured during parsing ?

  The SAP error message CRM_SUITE201: An error occurred during parsing typically indicates that there is an issue with the data being processed in the SAP CRM system, particularly during the parsing of XML or other structured data formats. This error can occur in various scenarios, such as when importing data, processing web services, or handling integration scenarios.
  Causes:
  
  Malformed XML: The XML data being processed may not be well-formed, meaning it has syntax errors or does not conform to the expected structure.
  Data Type Mismatch: The data being sent may not match the expected data types defined in the CRM system.
  Missing Required Fields: Required fields in the XML or data structure may be missing, leading to parsing errors.
  Encoding Issues: There may be issues with character encoding, especially if special characters are involved.
  Version Mismatch: The version of the data being sent may not be compatible with the version expected by the CRM system.
  
  Solutions:
  
  Validate XML: Use an XML validator to check the structure and syntax of the XML data. Ensure that it is well-formed and adheres to the expected schema.
  Check Data Types: Review the data being sent to ensure that it matches the expected data types in the CRM system.
  Ensure Required Fields are Present: Verify that all required fields are included in the data being processed.
  Review Encoding: Ensure that the character encoding is correct and that special characters are properly encoded.
  Check for Updates: If you are using an integration or third-party tool, ensure that it is up to date and compatible with your version of SAP CRM.
  Debugging: If you have access to the backend, enable debugging or logging to capture more detailed error messages that can help identify the root cause.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the documentation for the specific module or integration you are working with to ensure compliance with data formats and structures.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.