How To Fix CRM_SUITE202 - Note category '&' is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 202

• Message text: Note category '&' is not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE202 - Note category '&' is not supported ?

  The SAP error message "CRM_SUITE202 Note category '&' is not supported" typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue related to the note category being used in a particular transaction or process. This error indicates that the specified note category is not recognized or supported by the system.
  Cause:
  
  Invalid Note Category: The note category specified in the transaction does not exist or is not defined in the system.
  Configuration Issues: There may be configuration settings in the CRM system that do not support the specified note category.
  Custom Development: If there are custom developments or enhancements in the system, they may not be handling the note category correctly.
  Data Entry Error: The user may have entered an incorrect note category due to a typo or misunderstanding of the valid categories.
  
  Solution:
  
  Check Note Categories: Verify the list of valid note categories in the system. You can do this by checking the configuration settings in the CRM module or consulting the documentation.
  Correct the Entry: If the note category was entered incorrectly, correct it to a valid category.
  Configuration Review: Review the configuration settings related to note categories in the CRM system. Ensure that the necessary categories are defined and active.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of CRM you are using to understand the supported note categories.
  Custom Code Review: If there are custom developments, review the code to ensure it correctly handles the note categories.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide specific notes or patches that address the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for notes related to CRM and note categories.
  Transaction Codes: Familiarize yourself with transaction codes related to note management in CRM, such as CRM_ORDER or CRM_ACTIVITY.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access and manage note categories in the CRM system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.