How To Fix CRM_SUITE204 - A title already exists. Only one title is allowed for each survey

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 204

• Message text: A title already exists. Only one title is allowed for each survey

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE204 - A title already exists. Only one title is allowed for each survey ?

  The SAP error message CRM_SUITE204 indicates that there is an attempt to create or modify a survey in the SAP CRM system with a title that already exists. This error is triggered because the system enforces a unique constraint on survey titles, meaning that each survey must have a distinct title.
  Cause:
  
  Duplicate Title: The most common cause of this error is that you are trying to create a new survey or update an existing one with a title that is already in use by another survey in the system.
  Data Entry Error: There may be a typographical error or oversight where a similar title is being used, leading to the perception that the title is unique when it is not.
  
  Solution:
  
  Check Existing Surveys: Before creating or modifying a survey, check the list of existing surveys to ensure that the title you want to use is not already taken. You can do this by navigating to the survey management area in SAP CRM.
  Modify the Title: If you find that the title is already in use, consider modifying the title of your new survey to something unique. This could involve adding a version number, date, or other distinguishing features to the title.
  Use a Naming Convention: Implement a consistent naming convention for surveys to avoid future conflicts. This can help in managing surveys more effectively and reduce the chances of duplicate titles.
  Consult Documentation: If you are unsure about the naming rules or how to check existing surveys, refer to the SAP documentation or user guides related to survey management in your version of SAP CRM.
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Check SAP's support portal for any notes or articles related to this error message. There may be specific patches or updates that address related issues.
  User Permissions: Ensure that you have the necessary permissions to create or modify surveys in the system, as sometimes permission issues can lead to unexpected errors.
  System Configuration: If you are an administrator, review the system configuration settings related to surveys to ensure that there are no custom constraints or settings that could be causing this issue.
  
  By following these steps, you should be able to resolve the CRM_SUITE204 error and successfully create or modify your survey in SAP CRM.