How To Fix CRM_SUITE072 - Switch to translation mode

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 072

• Message text: Switch to translation mode

What causes this issue?

Translate mode is not activated.

System Response

Text entered can only be saved in change mode.

How to fix this error?

To edit the translation, switch to change mode. To do this, choose the
appropriate icon or execute the function via the menu (<ZK>Translation
-> Change</>).
In the change mode you can enter your text in the translation template.
To save the translation, choose the <ZK>Save</> button at the bottom of
the translation template.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE072 - Switch to translation mode ?

  The SAP error message CRM_SUITE072, which indicates "Switch to translation mode," typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is expecting a translation or a specific language setting that is not currently active. This can happen in various scenarios, such as when trying to access certain functionalities or when the system is not set up to handle multiple languages properly.
  Cause:
  
  Language Settings: The user’s language settings may not match the language of the data being accessed.
  Translation Mode: The system may require switching to a translation mode to view or edit certain fields or data that are language-dependent.
  Missing Translations: There may be missing translations for certain texts or fields in the system, leading to this error.
  User Profile Settings: The user profile may not be configured to handle multiple languages or translations.
  
  Solution:
  
  
  Switch to Translation Mode:
  
  If you are prompted with this error, you can switch to translation mode by navigating to the relevant menu option in the SAP GUI. This is usually found under the "Settings" or "Options" menu, where you can select the language or translation mode.
  
  
  
  Check User Profile:
  
  Ensure that your user profile is set up correctly to handle the required languages. You can do this by going to the user settings in the SAP system and verifying the language preferences.
  
  
  
  Verify Language Availability:
  
  Check if the required language is installed and available in the SAP system. You can do this by consulting with your SAP Basis team or checking the system configuration.
  
  
  
  Translation Maintenance:
  
  If you have access, you can maintain translations for the relevant texts using transaction codes like SE63 (Translation) to ensure that all necessary translations are available.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions related to your version of SAP CRM, as the steps may vary slightly depending on the system configuration.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE63 for translation maintenance and SU01 for user profile settings.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users are trained on how to handle language settings and translation modes within the SAP CRM system to minimize confusion and errors.
  
  By following these steps, you should be able to resolve the CRM_SUITE072 error and ensure that your SAP system is properly configured for language and translation handling.