How To Fix CRM_SUITE070 - Survey cannot be translated into &1. Log on in the target language

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 070

• Message text: Survey cannot be translated into &1. Log on in the target language

What causes this issue?

A translation is to be created. However, the system language differs
from the target language of the translation to be created.

System Response

System logon language is the same as the survey source language.

How to fix this error?

Log on in the translation target language.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE070 - Survey cannot be translated into &1. Log on in the target language ?

  The SAP error message CRM_SUITE070 indicates that there is an issue with translating a survey into the specified target language. This error typically arises when the system is unable to find the necessary translations for the survey content in the desired language.
  Cause:
  
  Missing Translations: The survey may not have been translated into the target language, which is required for the system to display it correctly.
  Language Settings: The user’s language settings may not match the available translations for the survey.
  Configuration Issues: There may be configuration issues in the SAP system that prevent the survey from being displayed in the target language.
  
  Solution:
  
  
  Check Translations:
  
  Verify if the survey has been translated into the target language. You can do this by checking the survey settings in the SAP CRM system.
  If translations are missing, you will need to create them. This can typically be done in the survey management area of SAP CRM.
  
  
  
  Adjust User Settings:
  
  Ensure that the user’s language settings are correctly configured. Users can check their language settings in their user profile.
  If necessary, change the user’s logon language to match one of the languages for which the survey is available.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to surveys in the SAP system. Ensure that all necessary language packs are installed and activated.
  Consult with your SAP Basis or system administrator to ensure that the system is properly configured to handle multiple languages.
  
  
  
  Testing:
  
  After making the necessary changes, test the survey again to see if the error persists.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Help Portal for documentation on survey management and language settings in SAP CRM.
  Support: If the issue continues after following the above steps, consider reaching out to SAP support for further assistance.
  
  By addressing the translation and configuration issues, you should be able to resolve the CRM_SUITE070 error and successfully display the survey in the desired language.