How To Fix CRM_SUITE069 - Survey &1, language &2 differs from system language &3

CRM_SUITE069 - Overview

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 069

• Message text: Survey &1, language &2 differs from system language &3

What causes this issue?

Language &V2& of selected survey '&V1&' differs from the system logon
language &V3&.

System Response

Survey &V1&, language &V2& differs from system language &V3&.

How to fix this error?

Log on to the system using the system source language.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE069 - Survey &1, language &2 differs from system language &3 ?

  The SAP error message CRM_SUITE069 indicates a language mismatch issue in the context of surveys within the SAP Customer Relationship Management (CRM) module. Specifically, it suggests that the survey you are trying to access or use is in a different language than the system's default language.
  
  Cause:
  
  Language Mismatch: The survey is created in a specific language (denoted as &2 in the error message), but the system is set to a different default language (denoted as &3).
  Survey Configuration: The survey may not have been properly configured to support multiple languages, or the required language version of the survey is not available in the system.
  User Settings: The user profile may be set to a language that does not match the language of the survey.
  
  
  Solution:
  
  Check Survey Language: Verify the language settings of the survey. Ensure that the survey is available in the language that matches the system's default language or the user's preferred language.
  Adjust