How To Fix CRM_SUITE040 - Survey &1 cannot be deleted from the Survey Suite

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 040

• Message text: Survey &1 cannot be deleted from the Survey Suite

What causes this issue?

You tried to delete a survey in a CRM application.

System Response

For data consistency reasons it is not possible to delete surveys of
any registered applications, with the exception of the applications
CRM_SURVEY_CORE and
CRM_SURVEY_TEST

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE040 - Survey &1 cannot be deleted from the Survey Suite ?

  The SAP error message CRM_SUITE040 indicates that a specific survey (identified by &1) cannot be deleted from the Survey Suite. This error can occur for several reasons, and understanding the cause is essential for finding a solution. Here are some common causes and potential solutions:
  Causes:
  
  Survey in Use: The survey may be actively in use or linked to other objects (e.g., responses, reports, etc.), preventing its deletion.
  Authorization Issues: The user may not have the necessary permissions to delete the survey.
  System Configuration: There may be system settings or configurations that restrict the deletion of surveys.
  Data Integrity Constraints: The survey may have dependencies that need to be resolved before deletion.
  
  Solutions:
  
  
  Check Usage: Verify if the survey is currently in use. If it has responses or is linked to other objects, you may need to delete or unlink those first.
  
  Navigate to the survey responses and check if there are any associated records.
  If responses exist, consider