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Message type: E = Error
Message class: CRM_STATUS - Status Administration in CRM One Order
Message number: 521
Message text: System does not allow you to execute transaction '&1'
There are business transactions that cannot be executed manually, but
are only called internally in the program.
Transaction '&V1&' is one of these transactions.
INCLUDE CRM_STATUS_CRMC_STATUS_PROC1 OBJECT DOKU ID TX
Error message extract from SAP system. Copyright SAP SE.
CRM_STATUS521
- System does not allow you to execute transaction '&1' ?The SAP error message CRM_STATUS521 indicates that the system does not allow you to execute a specific transaction due to the status of the business object. This typically occurs in the context of SAP Customer Relationship Management (CRM) when the status of a transaction or document does not permit certain actions to be performed.
Cause:
The error is usually caused by one of the following reasons:
- Status Configuration: The status of the business object (e.g., a sales order, service request, etc.) is set in such a way that it restricts the execution of the transaction you are trying to perform.
- Business Rules: There may be specific business rules or workflows defined in the system that prevent certain actions based on the current status of the object.
- Authorization Issues: The user may not have the necessary authorizations to perform the action on the object in its current status.
Solution:
To resolve the CRM_STATUS521 error, you can take the following steps:
Check Object Status:
- Review the status of the business object you are trying to work with. You can do this by navigating to the object in question and checking its status in the status overview.
- Ensure that the status allows for the transaction you are attempting to execute.
Change Status:
- If the status is preventing the transaction, you may need to change the status of the object. This can often be done through a status change transaction or by following the appropriate workflow to update the status.
Review Configuration:
- If you have access to configuration settings, check the status profile associated with the business object. Ensure that the status transitions are correctly defined to allow the desired actions.
Consult Documentation:
- Refer to the SAP documentation or help files related to the specific business object and its status management to understand the allowed actions for each status.
Authorization Check:
- Verify that you have the necessary authorizations to perform the action. If not, contact your system administrator to request the appropriate permissions.
Contact Support:
- If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
Related Information:
CRMD_ORDER
for managing CRM orders.By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.
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