How To Fix CRM_STATUS035 - Icon '&1' is already being used for status '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_STATUS - Status Administration in CRM One Order

• Message number: 035

• Message text: Icon '&1' is already being used for status '&2'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_STATUS035 - Icon '&1' is already being used for status '&2' ?

  The SAP error message CRM_STATUS035 indicates that a specific status icon (represented by &1) is already in use for a particular status (represented by &2). This error typically arises in the context of SAP Customer Relationship Management (CRM) when there is an attempt to assign an icon to a status that is already associated with another status.
  
  Cause:
  
  Duplicate Icon Assignment: The icon you are trying to assign to a status is already assigned to another status in the system.
  
  Configuration Issues: There may be a misconfiguration in the status management settings where the same icon is inadvertently linked to multiple statuses.
  Custom Development: If there are custom developments or enhancements in the CRM system, they might be causing conflicts in status icon assignments.
  
  
  Solution:
  
  
  Check Icon Assignments:
  
  Go to the status management configuration in your SAP system.
  Review the status definitions to see which statuses are currently using the icon in question.
  If the icon is indeed assigned