How To Fix CRM_STATUS034 - Status object type '&1' is not intended for business transaction header

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_STATUS - Status Administration in CRM One Order

• Message number: 034

• Message text: Status object type '&1' is not intended for business transaction header

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_STATUS034 - Status object type '&1' is not intended for business transaction header ?

  The SAP error message CRM_STATUS034 indicates that the status object type you are trying to use is not intended for the business transaction header. This typically occurs in the context of SAP Customer Relationship Management (CRM) when you are attempting to set or change the status of a business transaction (like a sales order, service request, etc.) using a status that is not applicable to the header level of that transaction.
  Cause:
  
  Incorrect Status Object Type: The status object type you are trying to apply is not defined for the header level of the business transaction. Each status object type is associated with specific levels (header, item, etc.), and using a status meant for items at the header level will trigger this error.
  Configuration Issues: There may be a configuration issue in the status management settings where the status object types are not correctly assigned to the business transaction types.
  Custom Development: If there are custom developments or enhancements in the system, they might be incorrectly implemented, leading to this error.
  
  Solution:
  
  
  Check Status Configuration:
  
  Go to the configuration settings for status management in SAP CRM.
  Verify that the status object type you are trying to use is indeed intended for the header level of the specific business transaction type you are working with.
  If necessary, adjust the configuration to ensure that the correct status object types are assigned to the appropriate levels.
  
  
  
  Use Correct Status:
  
  Ensure that you are using a status that is valid for the header level of the business transaction. You may need to consult the documentation or configuration settings to find the appropriate status.
  
  
  
  Review Custom Code:
  
  If there are any custom developments, review the code to ensure that it is correctly handling status changes and that it is not trying to apply item-level statuses to the header.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional guidance.
  
  
  
  Testing:
  
  After making any changes, test the transaction again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings for status management.
  Documentation: Refer to the SAP Help Portal for detailed documentation on status management in CRM.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.