How To Fix CRM_STATUS021 - Program error: Buffer unsuccessfully read, although filled

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_STATUS - Status Administration in CRM One Order

• Message number: 021

• Message text: Program error: Buffer unsuccessfully read, although filled

What causes this issue?

There is a serious program error.
It was read with the &V1& GUID but the entry is missing in the buffer.
Program location: &V2&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_STATUS021 - Program error: Buffer unsuccessfully read, although filled ?

  The SAP error message CRM_STATUS021, which indicates a program error related to buffer reading, typically arises in the context of the SAP Customer Relationship Management (CRM) module. This error suggests that there is an issue with the internal data handling, specifically that the system attempted to read a buffer that was expected to be filled but was not successfully read.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data stored in the database or in the buffer that the program is trying to access.
  Program Logic Error: There could be a bug or logical error in the ABAP code that is responsible for reading the buffer.
  Memory Issues: Insufficient memory or issues with the application server could lead to problems in reading the buffer.
  Transport Issues: If there have been recent transports or changes to the system, they may not have been applied correctly, leading to inconsistencies.
  Database Locking: If the database is locked or if there are issues with database transactions, it may prevent the buffer from being read correctly.
  
  Solutions:
  
  Check for Data Consistency: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies.
  Debugging: If you have access to the ABAP code, you can debug the program to identify where the buffer read is failing. Look for any logical errors in the code.
  Clear Buffer: Sometimes, clearing the buffer or restarting the application server can resolve temporary issues.
  Check System Logs: Use transaction SM21 to check the system logs for any related errors or warnings that could provide more context.
  Review Recent Changes: If the error started occurring after a recent change or transport, review those changes to ensure they were applied correctly.
  Contact SAP Support: If the issue persists and you cannot identify the cause, it may be necessary to contact SAP support for assistance. Provide them with the error message, context, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), ST22 (Dump Analysis), and SLG1 (Application Log) to gather more information about the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  System Performance: Monitor system performance and memory usage to ensure that the application server is not overloaded, which could contribute to buffer reading issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_STATUS021 error in your SAP system.