How To Fix CRM_STATUS017 - Program error: Status object does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_STATUS - Status Administration in CRM One Order

• Message number: 017

• Message text: Program error: Status object does not exist

What causes this issue?

The status object for a CRM document header in a CRM document item does
not exist. This is a serious error, as a status object is compulsory
for CRM business transactions.
The status object was searched for with GUID &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

This is probably a program error. Contact the hotline and describe how
you produced the cancellation.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_STATUS017 - Program error: Status object does not exist ?

  The SAP error message CRM_STATUS017, which states "Program error: Status object does not exist," typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find a status object that is expected to be present in the database. This can happen for several reasons, including data inconsistencies, missing configuration, or issues with the status management settings.
  Causes:
  
  Missing Status Object: The status object that the system is trying to access does not exist in the database.
  Incorrect Configuration: The status management configuration may not be set up correctly, leading to the system looking for a non-existent status.
  Data Inconsistencies: There may be inconsistencies in the data, such as missing entries in the status tables.
  Transport Issues: If the status object was recently transported from one system to another, it may not have been included or may not have been activated properly.
  Custom Development: If there are custom developments or enhancements that interact with status management, they may not be functioning correctly.
  
  Solutions:
  
  
  Check Status Configuration:
  
  Go to the status management configuration in the SAP system and verify that the status object in question is correctly defined and active.
  Ensure that the status object is assigned to the relevant business transactions.
  
  
  
  Verify Data Consistency:
  
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for the status object.
  Look for any missing entries or inconsistencies in the status tables.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included and activated in the target system.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can set breakpoints in the relevant programs to trace where the error occurs and gather more information about the missing status object.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER (for managing CRM orders) and CRMD_ORDERADM_H (for accessing order administration).
  Status Management Documentation: Review SAP documentation on status management to understand how status objects are defined and used within the CRM module.
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the CRM_STATUS017 error and implement a suitable solution.